| Mattel Apologizes to China Over Toy Recalls |
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| Saturday,September 29,2007 Posted: 05:24 BJT(2124 GMT) From:Economic and Commercial Office of Chinese Embassy Article type:Redistributed |
Mattel issued an extraordinary apology to China over the recall of Chinese-made toys, taking the blame for design flaws and saying it had recalled more lead-tainted toys than justified.
"Mattel takes full responsibility for these recalls and apologizes personally to you, the Chinese people, and all of our customers who received the toys," Thomas A. Debrowski, Mattel's executive vice president for worldwide operations, said in a meeting with Chinese product safety chief Li Changjiang, with acknowledge that "vast majority of those products that were recalled were the result of a design flaw in Mattel's design, not through a manufacturing flaw in China's manufacturers." He also pointed out that Lead-tainted toys accounted for only a small percentage of all toys recalled, saying that: "We understand and appreciate deeply the issues that this has caused for the reputation of Chinese manufacturers."
Mr. Li Changjiang welcomed the statement saying that "This shows that our cooperation is in the interests of Mattel, and both parties should value our cooperation. I really hope that Mattel can learn lessons and gain experience from these incidents," and adding that Mattel should "improve their control measures."
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